Thoughtworks Canada

Wait, how is it almost mid-year already? This month’s newsletter dives into change and the pace picking up all around us — from calendars to tech — with tips on how to keep your footing when everything’s shifting. Here's a quick look at what's inside: 🧠 AI takes on product management — reshaping tools, roles and responsibilities. 🗺️ Product maps as your team’s GPS for navigating change without losing direction (or your mind). 🚀 How PEXA launched in the UK a year ahead of schedule, with product thinking as its secret weapon. Ready to dive into the intricacies of change? Check out this month’s insights 👇 #Newsletter #ProductThinking #CustomerExperience #CX #ProductMaps #ProductStrategy #TechInsights Thoughtworks

🚀 April’s Product Thinking Newsletter is here, and it’s all about making a real impact! 💥 This month we’re diving deep into doing less for more results. Here’s what’s inside: 💡 Discover why just shipping features isn’t enough anymore—it's all about connecting work to real business outcomes. 📈 🚗 Journey to Brazil to see how Volkswagen’s first smart car revolutionized their customer experience. Hint: It’s about understanding what drivers really want. 👀 🇸🇬 Explore how yuu Rewards Club in Singapore is reshaping loyalty programs and building lasting customer relationships online and offline. ✨ Ready to swap busywork for business value? Check out this month’s insights! 👇 #Newsletter #ProductManagement #CustomerExperience #Innovation #TechInsights #BusinessValue #DigitalTransformation #ThoughtLeadership #Retail #Automotive Thoughtworks

🚀 Ready for some March Madness, product edition? It's that time of year when prioritization meetings feel like high-stakes tournaments, roadmaps look like prediction brackets, and every feature battles for its place in the next sprint. But amidst the chaos, there’s clarity—thoughtful prioritization helps us focus on what truly matters to our customers. In this month’s newsletter, we dive into 🎩 Transforming Lincoln’s Legacy: We partnered with Google Public Sector to create new digital experiences at the Abraham Lincoln Presidential Library and Museum. A mobile app is making history more accessible for visitors. 💡 Seamless User Experience: In our latest "Work in Progress" article, we explore how the world’s largest at-home fitness company achieved feature parity across platforms with the help of the Product Thinking Playbook. Check it out!  🏆 Revolutionizing Payments in Australia: Our collaboration with Australian Payments Plus introduced PayTo CX guidelines, driving adoption and earning the Good Design Award. Exceptional CX is shaping the future of payments. If you haven’t, don’t forget to subscribe and share! See you next month! #ProductDesign #CX #Innovation #UX #MarchMadness #CustomerExperience Thoughtworks

Ever thought about applying product thinking to life? We did! But that’s not all we did for this month’s edition of the Product Thinking newsletter. This month we look at: ✨🔮 Looking Glass 2025: A fresh perspective on tech trends – Dive into what’s next in the world of technology and innovation! 🚀💡 ✨💖 The Je Ne Sais Quoi of Desirability: Building products people truly love – Discover the secret sauce to creating products that captivate users! 🎯🔥 ✨📖 Field Guide to a Product Mind: Social Proof and how it shapes decisions – Explore how social proof influences choices and drives behavior! 🧠👥 Curious? Click to read, and if you haven’t, be sure to subscribe to never miss out! 📩 #ProductThinking #TechTrends #Innovation #ProductDesign #UserExperience #SocialProof #ProductLove #Newsletter #TechInsights Thoughtworks

Join me and Ivana Ciric at Women in Tech 2025 in May to learn about: - Influencing People, Product, and Process: how teams, workflows, and digital products aligned to create a scalable and tiered design system - Driving Adoption and Engagement: how we took an iterative approach to ensure longevity and adoption within the organization by proving the value of digital innovation and its business impact - Research and Testing for Scalability: key insights on the evaluation techniques, enablers, and pitfalls of preparing and equipping teams to scale effectively Get tickets: https://lnkd.in/g_h_m2h9 Thoughtworks Canada

🔓 What’s the secret to successful product teams unlocking real business value? Jagbir Singh Lehl, Delivery Director at Thoughtworks, shares the key approach for teams to shift their focus from outputs to outcomes. 🔑 Want to learn how to align teams around business goals and ensure results that truly matter? Leave a comment to learn more👇 #ProductLeadership #BusinessImpact #OutcomesOverOutputs

🚀 Ready to dive into the world of product innovation? The January edition of the Product Thinking Newsletter is here, brimming with transformative stories and bold ideas reshaping industries! 🌟 Explore how digital products are revolutionizing retail banking, empowering customers with seamless convenience and control. 🍕 Discover how IMC Group and Thoughtworks joined forces to elevate Pizza Hut’s revenue through a cutting-edge food service and data platform. ✈️ Don’t miss our podcast on Air Canada’s innovation journey, where we uncover how they reimagined the customer experience from the ground up. Click below to explore this month's insights—and if you’re not already subscribed, now’s the perfect time to join us! #Newsletter #ProductThinking Thoughtworks #CustomerExperience #CX #BFSI #Travel #hospitality #productdesign

I’m honoured to share this exciting news - I’ve been nominated as one of the finalists for this year’s Top 100 Talent Acquisition Professional Award, presented by the OnCon Icon Awards, which recognizes outstanding leaders in Talent Acquisition globally. This milestone is a testament to the collaborative spirit of the incredible team at Thoughtworks. From implementing a regional recruiting model to leading distributed teams across the Americas, every step has been a joint effort to innovate and create impact. I’d truly appreciate your vote: https://bit.ly/4gTzYtr Thank you to OnCon for reaching out and considering me for this award. It’s an honour to just be included! #onconiconawards #onconferences #LifeAtThoughtworks #ExtraordinaryTogether

The thin slice approach—focusing on delivering the most valuable piece first—helped my team drive impact and uncover new opportunities over the past few months. Here’s what worked: 1) Taking product design risks early With thin slices, you’re laser-focused on value, making it the perfect time to experiment with bold ideas. The risks are calculated, and the rewards can be significant especially when you've immersed yourself in the problem area. 2) Engage stakeholders and users regularly User-centric workshops and frequent feedback loops helped us uncover unexpected opportunities for improvement. This led to a solution that went beyond initial expectations. 3) Deliver high fidelity (even in the thin slice) Thin slices don’t mean cutting corners. We delivered a high-quality product that set a strong foundation for the future and a practical example for what's possible. Bonus) Experimentation with AI We experimented with Databricks GenieAI. Never before was I able to 'ask' real data questions and get compelling answers. I'm excited to explore this more. There's tons of opportunity for better product decision-making by being able to more quickly get deep data insights. These lessons reminded me that starting small doesn’t mean thinking small—it’s about delivering value, learning fast, and staying flexible for what’s next. #productmanagemet #product #release

🎉 I can’t think of a better way to wrap up the year and kickstart the next than with this month’s collection of content. 🚀 So what can you expect? 1️⃣ Demystifying Investing: Simplified stock market tools for novice investors at one of Canada's top news outlets 📊✨ 2️⃣ Field Guide to Inversion: Flip the script to dodge failures and foster innovative product thinking 🔄🧠 3️⃣ eBook Launch: Transform your business into a product powerhouse with practical strategies 📚💡 4️⃣ Built for Anything: Tackling telecom challenges with Extreme Programming principles 🔧🚀 👇 Dive in to end the year inspired! #ProductDevelopment #TechInnovation #DigitalTransformation #ProductStrategy #UXDesign #AgileDevelopment #ExtremeProgramming #InvestingSimplified #DataDriven #ProductMindset #TechLeadership #InnovationMindset #CustomerExperience #FutureOfTech #BuildBetterProducts